Jul 27, 2021
Most agencies are occupied with the day-to-day responsibilities of client services — producing deliverables, meeting deadlines, and just keeping the ship afloat. But too often, that preoccupation comes at the expense of making time for incubating truly innovative ideas.
In this episode, I speak with Kate Jeffers
Jul 22, 2021
There are many misconceptions about website accessibility under the ADA. In many cases, agencies are confused about which actions are legally required and which are simply guidelines. To complicate matters, there is no federal standard, which leaves a lot of room for interpretation in the eyes of the law.
Jul 1, 2021
The world is very different than it was 18 months ago. That means
that our clients are thinking, feeling, and making decisions
differently too. So what has changed?
To get the scoop, I welcome back Susan Baier, CEO of Audience Audit Inc., to talk about how we can better understand our clients through research into...